Address: No.2 Sanheng Road, Dabu Road, Qinghu Village, Junhe Street, Baiyun District, Guangzhou City
FAQ – Frequently Asked Questions
Answers to B2B buyers' most common questions about YC Light products, OEM/ODM, certification, payment, shipping, and warranty.
Answers to the questions B2B buyers ask us most about products, customization, certification, payment, shipping, and after-sales service. Can’t find your question? Contact us directly.
Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a source factory. Guangzhou Yicheng Light Industry Limited (YC Light) has manufactured stage lighting and audio equipment in Baiyun District, Guangzhou since 2012, with complete in-house production from PCB assembly to final testing.
What products do you offer?
Our portfolio covers 13 categories with 153+ models: beam moving heads, LED moving heads, par lights, laser lights, effect lights, strobe lights, outdoor IP65 fixtures, follow spots, DMX controllers, stage effect machines (smoke, bubble, snow, flame), battery-powered lights, and film & TV lights.
Do you support OEM / ODM customization?
Yes. Our ODM/OEM team handles custom colors, special DMX protocols, branded packaging, and completely new designs. Pre-production samples are confirmed with you before every mass order.
Which certifications do your products carry?
Our products carry CE (EMC and LVD) and RoHS certifications. Certificate copies are provided with orders on request for customs clearance.
What payment methods do you accept?
We accept T/T, L/C, PayPal, and Western Union, with settlement in USD or EUR.
What are your delivery terms?
We support FOB and EXW delivery terms. Our logistics team prepares full export documentation for smooth customs clearance.
Do you provide a warranty?
Yes, all products come with a one-year warranty backed by responsive after-sales support and spare parts supply.
Can I get a sample before mass production?
Yes. Every mass order includes pre-production sample confirmation, and a full final inspection is carried out before shipment.
Do you offer project design and installation services?
Yes. We provide one-stop project services: stage scheme design, effect rendering, bid design, installation and debugging, technical training, and project contracting. Rental service is also available.
Do you have overseas branches?
Yes. We operate a branch office in Malaysia (since 2015) serving Southeast Asia, and a Mexico branch (since 2018) serving North and South American markets.
What languages does your sales team speak?
Our international sales team provides support in English, Chinese, and Spanish, serving clients in 50+ countries.
How long have you been exporting?
We have been an Alibaba Gold Supplier since 2008 and have exported to Southeast Asia, North America, South America, South Asia, Western Europe, and Africa.
Which venues are your lights suitable for?
Our fixtures are used in theatres, concert venues, TV studios, nightclubs, bars, KTV, outdoor events, weddings, houses of worship, and film production.
How do I get a quotation?
Send us the model names or your venue requirements via the contact form, email, or WhatsApp. Our team responds with specifications, pricing, and lead time.
Still Have Questions?
Browse our product range, take the factory tour, or send us a message — we usually reply within one business day.